Pursue public-service complaints with clear supporting evidence

The Constitution recognises a right to complain to competent authorities about violations of the rights and freedoms it specifies. Use the appropriate complaint unit or judicial route, keeping the reference number and any responses received as the matter progresses.

Good-faith reporting of facts differs from public accusations or harmful publication. Cybercrime rules address particular publications with specified intent; having a complaint does not provide blanket immunity for every form of public expression about the issue.

Set out dates, application references, the challenged decision and the result sought. Remove unrelated personal information from any public version and supply full records only where needed. Do not confuse a service complaint with a judicial challenge or its applicable time limits.