Unpaid wages: reconcile the contract and payment records

The Wage Protection System monitors payments within the relevant MOHRE framework. Coverage and exceptions require checking; recording a payment does not by itself resolve a dispute about the full wage or deductions. Establish which employment regime applies before choosing the complaint route.

Collect the registered contract, valid amendments, payslips and bank statements. For each month, list the amount claimed, amount received, payment date and disputed deductions separately. Employers should likewise be able to explain the actual payment and basis of changes through clear records.

MOHRE’s My Salary Complaint service offers registered employees a confidential route for reporting late wages, subject to acceptance conditions including existing complaints or court disputes. Check those conditions against your circumstances. Filing a report alone does not guarantee immediate recovery of every amount claimed.